Thank you for shopping at Prime Deals! We value your satisfaction and strive to provide the best online shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns:

You have 14 days to return an item from the date of purchase. To be eligible for a return:

• The item must be unused, in its original condition, and in the original packaging.
• All accessories, manuals, and warranty cards must be included.

Exchanges:

If you’d like to exchange your item for a different model or variant, please contact our customer support team within 14 days of receiving your order.

Non-Returnable Items:

• Items that have been used, damaged, or modified
• Products with activated warranties or registered serial numbers

Refund Process:

Once we receive your item, we will inspect it and notify you of the status. If approved, a refund will be processed to your original payment method within 7 business days.

Contact Us:

For any questions regarding returns and refunds, email us at [email protected].